5 Whys
The “5 Whys” method is a root cause identification technique in which the question “Why?” is asked five times in order to identify the underlying causes of a problem or situation and not just to treat the symptoms.
The “5 Whys” method is a root cause identification technique in which the question “Why?” is asked five times in order to identify the underlying causes of a problem or situation and not just to treat the symptoms.